Website Disclaimer

1. No Legal Advice

The content on this website does not constitute legal, family law, psychological, counselling, medical, or professional therapeutic advice. Information provided is general in nature only and should not be relied upon as a substitute for professional advice tailored to your circumstances. You should obtain independent legal, medical, psychological, or professional advice before making decisions relating to parenting, family law matters, child welfare, or court proceedings.

2. No Guarantee of Outcomes

Family Contact Service does not guarantee court outcomes, parenting outcomes, contact arrangements, reunification outcomes, recommendations by third parties, or continuation or approval of services. Each family situation is unique and outcomes depend on many factors outside our control.

3. Service Availability

We reserve the right to refuse, suspend, modify, cancel, or limit services at any time and without notice where required for safety, operational, legal, or staffing reasons.

4. Child Safety Priority

The safety and wellbeing of children is our highest priority. Family Contact Service may report concerns to authorities, share information where legally required, modify services due to risk concerns, or refuse participation where safety risks are identified.

5. Accuracy of Information

While we aim to keep information current and accurate, we make no warranties or representations regarding the accuracy, reliability, completeness, suitability, or availability of any information, services, documents, or content on this website. Website content may change without notice.

6. Third-Party Links

This website may contain links to third-party websites for convenience only. We do not endorse third-party services, control external websites, accept responsibility for external content, or guarantee the accuracy or safety of external websites. Users access third-party websites at their own risk.

7. Limitation of Liability

To the maximum extent permitted by Australian law, Family Contact Service excludes liability for direct or indirect loss, damages, delays, service interruptions, data loss, reliance on website content, technical issues, and errors or omissions arising from use of this website, inability to use this website, reliance on website information, or third-party content or links.

8. No Confidentiality via Website

Information submitted through website forms, email, or online enquiries may not always be secure. Users should avoid sending highly sensitive or urgent information electronically unless appropriate safeguards are in place.

9. Copyright and Intellectual Property

All website content including text, branding, logos, forms, graphics, policies, and documents remains the property of Family Contact Service unless otherwise stated. Content may not be copied, reproduced, or distributed without written permission.

10. Website Availability

We do not guarantee uninterrupted access to the website. We are not responsible for website downtime, technical interruptions, viruses, cybersecurity incidents, data corruption, or system failures. Users are responsible for protecting their own devices and systems.

11. Governing Law

This Disclaimer is governed by the laws of Victoria, Australia. Any disputes relating to this website shall be subject to the jurisdiction of the courts of Victoria.

12. Contact Us